First, you must email us or set up a time for a free strategy session to express your interest in getting started with a virtual assistant. Email help@propertymanagerassistant.com or click here to set up a training consultation.
A Client Relations Manager from Property Manager Assistant will contact you to schedule a 30-minute consultation to determine where a virtual consultant can help you the most. This consultation is a crucial step in getting started with a virtual assistant.
Your Client Relations Manager will then send you paperwork to initiate the virtual assistant agreement and answer any questions you have about it. You will then review and sign the agreement.
Next, you will meet with your team and develop a list of the tasks you want your assistant to be able to do for you, along with the list of software that your company uses.
The Client Relations Manager will work with the training supervisor to pair you with the virtual assistant best suited to meet your company’s needs based on the tasks and software you want that assistant to know. This process may take as long as two weeks. Your first payment is not due until the day before your assistant begins to work with you.
Once the assistant is selected, an initial phone or video training consultation will be set up with you and the assistant so they can fully understand the jobs you need them to complete. Topics will include your desired mode of communication and anything else you want the assistant to know that is unique to your business.
PropertyManagerAssistant.com will train the assistant intensively on the tasks you will require them to perform over two weeks.
On the first orientation day, the General Manager for Property Manager Assistant will meet with you and your assistant to discuss all the different ways to communicate with your assistant.
The assistant will begin working when you request and will send you an email with clocking-in and clocking-out instructions and a summary of the tasks they will be working on for you.
It is to be expected that your assistant will have many questions for you at the beginning of the hiring process. We encourage them to ask many questions and not assume they know the correct answer. In the short term, you may see an increase in the time needed for training consultation as you train your assistants how you want them to operate specifically. However, Property Manager Assistant can assure you that all of the investment of time in getting started with a virtual assistant will be saved many times over after they completely understand why and how to do the tasks you are asking of them.
Your Client Service Rep will check up on you periodically to ensure you are happy with the service and to ask if you have any ideas on how we can continue to improve it. Contact us today!
A client relations representative will arrange a one-on-one meeting to explore ways in which we can support your growth.
Email help@propertymanagerassistant.com a client relations representative will schedule a 1-on-1 meeting to see how we can help you grow.
